Fractional StrategyFebruary 10, 20269 min read

What Does a Fractional Chief Strategy Officer Actually Do?

Let me save you the Google rabbit hole.

Maresa Friedman

Fractional CSO · Strategy Solved

I've been doing this work long enough to know exactly what happens when a founder types 'fractional CSO' into Google at 11pm. They get a wall of definitions, a few consulting firm landing pages, and absolutely zero clarity on what this person would actually do inside their business on a Tuesday.

So let me just tell you. Clearly. Without the corporate packaging.

A Fractional Chief Strategy Officer is a senior strategic executive who works inside your company part-time — usually one to three days a week — and owns the strategic function of the business. Not as an outside observer. Not as someone who writes a 40-slide deck and hands it off. As someone who sits in the room, challenges your assumptions, makes hard calls alongside you, and is accountable for outcomes.

I built my entire company on this model after running operations and market development at a global analytics firm. I watched what happened when companies had real strategic leadership. And I watched what happened when they didn't. The difference isn't subtle.

First, Let's Clear Up the Org Chart Confusion

People confuse the CSO with every other C-suite title. They're not the same. Your COO runs operations — the how. Your CMO runs marketing — the message. Your CFO manages capital — the numbers. Your CSO holds the map. They answer the question that everything else depends on: where are we going, and do we actually have a right to win there?

That's not a small question. And in most growing companies, nobody is truly owning it.

When Do You Actually Need One?

Here's what I've seen in the field — and I don't mean from a case study. I mean from sitting across the table from founders who are frustrated, exhausted, and can't name exactly why things feel so stuck.

  • Revenue plateau. You're working just as hard as you were when you were growing. Maybe harder. But the number isn't moving. This is almost never a marketing problem — it's a positioning and model problem.
  • Leadership misalignment. Your team is talented. They're also all executing different versions of your company's strategy. Nobody agrees on priorities. Decisions take forever. That's not a team problem. That's a strategy vacuum.
  • Growth without margin. Revenue climbing, profit not following. A CSO's job is to find the leak — and it's usually in the offer structure or the business model itself.
  • Pre-exit positioning. If you're thinking about selling in the next few years, strategic work done now compounds. Buyers pay a premium for businesses that look intentional.

What Does the Work Actually Look Like?

I'll be specific because vague descriptions of strategy work are one of my biggest pet peeves.

  • Market positioning clarity — we define exactly where you win, with precision. Not 'we serve small businesses.' Which small businesses. Which problems. Which moments.
  • Offer architecture — we design your products and services so they sell each other, not compete with each other or confuse your buyers.
  • Revenue model redesign — sometimes the constraint isn't effort or talent. It's the fundamental structure of how you charge.
  • Sales alignment — making sure the story your sales team tells in the field actually matches the strategy the company is executing.
  • Operating rhythm — creating the cadence of decision-making, review, and course correction that keeps strategy alive inside the organization every week.

Fractional CSO vs. Consultant: The Distinction That Actually Matters

A consultant diagnoses and recommends. They're paid to tell you what they think you should do. Some are excellent. But when the engagement ends, so does their accountability. You get a report. The implementation is entirely yours.

I embed. I sit in leadership meetings. I push back on decisions in real time. I take ownership of whether the strategy actually moves — not just whether my recommendation was technically correct. That's a fundamentally different relationship.

Let's Talk ROI — Without the Smoke and Mirrors

I'm not going to give you a made-up multiplier. What I will tell you is what I've watched happen consistently: a sharper market position that stops burning sales resources on the wrong buyers; an offer structure that increases average deal value; a leadership team that makes decisions in days instead of weeks; and a narrative that resonates with both their current market and any future acquirer.

The financial impact stacks. Better positioning means less wasted spend. Better offer architecture means higher margins. Better rhythm means faster execution. Over a 12-month engagement, the lift is almost always a multiple of the cost.

Who Should Not Hire a Fractional CSO

I'll be direct, because I've made the mistake of taking on the wrong clients. Pre-revenue startups aren't ready for this. You need product-market fit work first — a CSO has nothing to architect if the business model isn't proven yet.

And founders who aren't willing to change how they operate will get very little value from this engagement. A CSO's job is to challenge the assumptions, habits, and decisions that created the ceiling. That process requires a founder who's ready to be honest about what isn't working — not defensive about it.

The best engagements I've ever had were with founders who were sick of being stuck and genuinely willing to do the hard work of rebuilding. If that's you, let's talk.

FAQ

What is the difference between a fractional CSO and a consultant?

A consultant gives you recommendations and leaves. A fractional CSO embeds in leadership, owns strategic outcomes, and stays accountable through the implementation — not just the advice.

How much does a fractional CSO cost?

Engagements vary based on scope and time, but typically range from $5,000 to $25,000 per month depending on company size and complexity.

Is a fractional CSO worth it?

For companies at an inflection point — plateau, scaling complexity, pre-exit positioning — the ROI is typically significant within the first 90 days.

How long should you engage one?

Most meaningful strategic engagements run 6 to 18 months. Shorter than that, you're still in diagnosis. Longer than that, the work should be transitioning to internal ownership.

About the Author

Maresa Friedman

Maresa Friedman is a Fractional Chief Strategy Officer, Fortune 100 advisor, and global keynote speaker. She has generated $165M+ in verified client revenue across 1,200+ global engagements. She works with founders, operators, and executive teams to build the commercial operating systems that make growth sustainable.